Privacy-sensitive data, or personal data, is processed through our online store. Burgundy Or Nowhere considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us. Burgundy Or Nowhere is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:
• We clearly state the purposes for which we process personal data. We do this through this privacy statement.
• We limit our collection of personal information to only the personal information necessary for legitimate purposes.
• We first ask you for explicit permission to process your personal data in cases where your permission is required.
• We take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf.
• We respect your right to provide access to, correct or delete your personal data upon your request.
Explanation of the terms used within the privacy statement:
• Visitor: someone who visits Burgundy Or Nowhere.com. That person is not immediately a customer, so you do not have to buy something on Burgundy Or Nowhere.com to be a visitor.
• Customer: visitor to Burgundy Or Nowhere.com who also places an order with us (buys something) and provides us with his/her details.
• Personal data: any data relating to an individual / person that can be traced back to that specific individual / person.
• Processing of personal data: any action relating to the handling of personal data, such as: collecting, recording, providing and destroying personal data.
• Controller: a person or organization responsible for the processing of personal data.
• Processor: a person or organization that actually processes or processes the personal data on behalf of the controller.
Burgundy Or Nowhere's privacy statement was last updated on February 12, 2023.
1. Use of personal data
When you use our online store, we obtain certain information from you so that we can offer you good and personal service. This could be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear when provided that it is provided to us for processing.
Burgundy Or Nowhere.com collects and processes your identity, delivery and payment data for the following specific purposes:
• Processing your purchase (administrative).
• The payment of your purchase (administrative).
• The delivery of your purchase to the delivery address you specified (administrative).
• The processing of your return shipment, including any refunds (administrative).
• Providing services that you have specifically requested (administrative).
• Various studies into types of buyers on Burgundy Or Nowhere.com (analytical).
• To be able to communicate (personalized) information, offers and promotions to you (communicative).
• To offer you the service of being able to read your order status and (order) data via your own account (service).
• Process traffic data so that we can improve the user-friendliness of deBurgundy Or Nowhere.nl (service, communication).
We use the following data for the purposes stated in this privacy statement:
• Name and address details
• Phone number
• Billing address
• E-mail address
• Payment details
• Sex
• Date of birth
• IP address
2. Register
You must first register for certain parts of our online store. After registration, we store the personal data you provide via the username you choose. We store this information so that you do not have to enter it again each time and so that we can contact you in the context of the execution of the agreement.
We will not provide the information linked to your username to third parties, unless this is necessary in the context of the execution of the agreement you conclude with us or if this is legally required. In the event of suspected fraud or abuse of our online store, we may transfer personal data to the competent authorities.
3. Access portal
Our portal gives you access to a management environment where you can set, specify and change things yourself.
4. Processing order
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement (at point 9).
5. Advertising
We may inform you by e-mail of commercial information (including advertising) about our products and services. We may combine information about your purchases, online searches, settings on our website, items in your shopping cart or contact history for this purpose. By combining this information we can personalize our e-mail messages and tailor them to your wishes. In principle, we will only send you e-mail messages with commercial information if you are a Customer. The basis for this is our legitimate interest. In all other cases - if you are not a customer - we will only do this if you have given us permission to do so.
Sign out?
If you do not want to be informed by email about our products and services, please contact us to unsubscribe. You will also find a link and/or contact details in every email message that you can use to unsubscribe.
6. Contact form and newsletter
We offer the opportunity to ask questions through our online store via a contact form, where you will be asked to fill in various details to process your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your email requires it to be fully answered and processed. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.
7. Publication
We do not publish your customer data.
8. Advertisements
Our online store shows advertisements. Burgundy Or Nowhere.com may contain advertisements or links to other sites that are not under the control of Burgundy Or Nowhere. Burgundy Or Nowhere is in no way responsible for the content or compliance with the privacy rules by the operators of the relevant websites. The inclusion of links to other sites also does not mean that Burgundy Or Nowhere endorses the content of these websites.
9. Disclosure to third parties
We may pass on your data to our partners. These partners are involved in the implementation of the agreement. Social media buttons are included in our online store. The administrators of these services collect your personal data.
• Bottle package from PostNL: for the shipment of your package.
• Communication partners: for communicating personal offers and promotions via digital and non-digital communication channels.
• Database marketing partners: to manage the database and perform the analyzes mentioned under point 1.
10. Cookies
Cookies are used in our online store. Cookies are also placed via third parties engaged by us. When you visit our online store for the first time, a message will be shown in which we explain why we use cookies. We interpret your further use of our online store as permission for this use of cookies.
You are free to disable cookies through your browser. Please note that our website may no longer work optimally.
We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these can change regularly).
11.Google Analytics
We use Google Analytics to track how visitors use our online store. We have entered into a processing agreement with Google to make agreements about the handling of our data. We have allowed Google to use the obtained analytics information for other Google services, such as Adwords and Adsense, so that (our) Google advertisements can be personalized.
The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
12. Security
We take security measures to limit misuse and unauthorized access to personal data.
The online payment options and your personal page (account) are of course secured. The pages are protected with SSL (Secure Sockets Layer). This means that your data is sent securely, 'encrypted'. You can tell that a connection is secured by the 's' in 'https://' before the internet address, and a lock in the address bar. If you click on the lock, you will see more information about the certificate, which is issued by an independent institution that guarantees its reliability.
Persons acting under the authority of the controller, including the controller himself and those who have access to personal data, are obliged to maintain the confidentiality of the data of which they become aware. Except when they are obliged to make announcements by law or regulations.
13. Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the described statistical purposes. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the tax retention obligation of seven years for payment data).
14. Third Party Websites
This privacy statement does not apply to third-party websites that are connected to our online store through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
15. Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
16. Accessing and changing your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time using the details below (see point 20).
17. Rights of our visitors and customers
You can also send us a request to view, change or delete this data. You can also submit a request for data export for data that we use with your consent, or indicate with reasons that you want us to limit the processing of personal data. We can provide the following in writing:
• Which data we process.
• For what purposes we process it.
• Where this data comes from.
• To whom we provide the data and for what purposes this is done.
You also have the right to ask us to correct, supplement, delete or protect your personal data. For example if:
• The data is factually incorrect
• The purposes of the processing are incomplete or not applicable.
• These are processed in violation of the law.
To prevent abuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.
If you no longer wish to receive a newsletter from Burgundy Or Nowhere, you can unsubscribe via the link at the bottom of the newsletter.
18. Dutch Data Protection Authority
Of course, we are happy to help you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.
19. About Burgundy Or Nowhere
Burgundy Or Nowhere.com is an online store with wine from Burgundy.
20. Contact details
Burgundy Or Nowhere
Zondaghof 40, 1335 LD ALMERE
info@burgundyornowhere.com
+33 (0)6 24792914
Chamber of Commerce number: 89030354
VAT number: NL004685744B97
After reading this privacy policy, do you have any questions about the protection of your data while visiting Burgundy Or Nowhere.com? Please feel free to contact us.